Part Time Spa Receptionist

Location: Villa Eyrie Resort

Position: Part Time Spa Receptionist


The Spa Receptionist properly represents the Spa as he/she is usually the customer’s initial contact with the Spa whether it’s by telephone, in person or via email. The Spa Receptionist will assist every department in every way to welcome clients. In addition, the Spa Receptionist will be required to become familiar with product knowledge and provide information to customers in a professional and courteous manner in the event he/she is ever asked.

Responsibilities and essential job functions include, but are not limited to the following:

  • Answer all incoming calls to the Spa in a timely and friendly manner
  • Provide a daily report of all incoming calls as per the tracking sheet
  • Greet every client and assist with questions they might have
  • Monitor that clients are looked after if the person they are waiting for is busy or occupied and offer them a beverage while they wait
  • Obtain and process information required to provide service
  • Schedule and confirm appointments
  • Check incoming emails frequently and distribute mail to the individuals they are addressed to
  • Respect and adhere to all company policies including the opening and closing
  • Inform Human Resources of any personal record changes, sick days, vacation requests and training
  • Maintain and update all training and vacation schedules and forward all requests to Human Resources with a minimum of 2-week notice
  • Participation in all meetings or training sessions that the manufacturer schedules
  • Responsible for the cleanliness and stocking of supplies in the Spa waiting area, washrooms and all other client contact points. This will include keeping the merchandise displays attractive and presentable
  • Adherence to all company policies and procedures
  • Adherence to confidentiality agreements

 

Application Form

If the above describes you then don’t miss your opportunity to be a part of an ever-expanding company such as the GAIN Group, please complete the form below.

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