Service Manager

Dealership: BMW

Location: Victoria

Build your career in beautiful Victoria, BC

Are you looking to join a fun and energetic team?  Do you have a passion for automotive and a desire to learn all that BMW Victoria has to offer? BMW Victoria is excited to announce that we have a rare opportunity for a Service Manager to join our amazing team.

We offer the most dynamic and rewarding dealership experience in Victoria with an attractive compensation package to match. BMW provides the ultimate driving experience and we compliment that with a supportive and collaborative work experience.


How we attract the best of the best to join the GAIN Team:

  • Competitive Compensation package
  • Extended medical and dental benefits
  • Employee Family Assistance Program for employees and dependents
  • We value your lifestyle and work life balance
  • The many growth opportunities available to you to expand your career
  • Offering “drive your own brand” programs which allows all of our employees to drive their “dream car” and understand the products in which they represent


  • Provide effective training, supervision, coaching and performance management to team members in order to offer excellent customer service
  • Communicate effectively with customers regarding the maintenance of their vehicle and to ensure that the customer is completely satisfied
  • Maintain highest possible standards of workmanship; advise technicians of dealership CSI on a monthly basis
  • Performs Service Advising when required
  • Leads by example and consistently displays excellent customer service
  • Oversees warranty procedures and policies
  • Ensures health and safety requirements are met and followed
  • Ensure the technicians efficiency and productivity reaches standard levels
  • Monitors the technicians’ labour times and ensures the proper parts are available for service that day
  • Think strategically and develop operational goals for service
  • Perform other related duties as assigned


  • Applicant must have at least 3 years Automotive Service Management
  • Ability to operate the department at a profit according to the dealership guidelines

NOTE:  A criminal record check and driver’s abstract report will be required upon hire

Application Form

If the above describes you then don’t miss your opportunity to be a part of an ever-expanding company such as the GAIN Group, please complete the form below.

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