Experience extraordinary
At GAIN Group, our unwavering dedication to service excellence stands as our foremost priority. Our meticulously crafted offerings are tailored with the customer in mind, cultivating a distinctive customer journey that surpasses any other dealer group. Beyond automotive, our commitment extends to elevate the customer experience through an array of extended benefits at our hospitality establishments, including the renowned Villa Eyrie Resort, Vancouver Island Motorsport Circuit, Coachwerks Restoration, and the Cowichan River Lodge. Irrespective of the venture, anticipate nothing short of extraordinary experiences.
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Extraordinary
ServiceYou can trust every one of our dealerships is equipped with factory support systems and staffed with factory-trained specialists in all departments.
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Executive Client
PrivilegesAs an "active*" client within the GAIN Group network, you not only benefit from our exceptional services but also enjoy exclusive guest privileges.
These privileges may encompass, but are not confined to, complimentary pick-up and drop-off services for your vehicle, car wash reservations, tire storage, and an array of additional conveniences. Your comfort and satisfaction are our priority, ensuring that you become accustomed to a level of service that goes beyond the ordinary. Inquire today about your "active" client status. -
First-Class
OnboardingThe initial months after purchasing your new or "new to you" vehicle, the myriad features can be overwhelming.
Discovering new functionalities and simplicities like finding your optimal seating position can take time. Our dedicated teams are available to assist and provide exclusive overviews of your vehicle, from setting up bluetooth connectivity to practicing accident avoidance features at the Vancouver Island Motorsport Circuit. Regardless of the feature, we will ensure a seamless transition. -
Customized Vehicle
DeliveriesCustomized Vehicle Deliveries Embark on a refined ownership journey that transcends the mere automotive transaction. By becoming an active client and a Preferred Owner within the illustrious GAIN Group, unlock a realm of exclusive privileges.
Revel in priority appointments, savour preferred seating at the Alpina Restaurant, indulge in complimentary upgrades at the incomparable Villa Eyrie Resort, avail yourself of special offers at the Tuscan Spa, and partake in exclusive driving experiences at the prestigious Vancouver Island Motorsport Circuit. Elevate your ownership experience with a suite of unparalleled benefits tailored to discerning individuals who seek the epitome of luxury and distinction. -
Loyalty Rewards
Loyalty stands as a foundational principle at the heart of the GAIN Group. As a gesture of our appreciation for their valued business, all "active*" GAIN clients will automatically receive an exclusive purchase incentive that will be extended towards the acquisition of their next vehicle.
Additionally, a variety of loyalty benefits will be available amongst our extended properties including Alpina Restaurant, Coachwerks Restoration, Cowichan River Lodge, Tuscan Spa, Vancouver Island Motorsport Circuit, and Villa Eyrie Resort. -
Exclusive Invitations
As a preferred active* owner within GAIN Group, anticipate first access to a host of unique benefits and incentives, including unparalleled events catered to your discerning taste.
From intimate long table dinners to sophisticated wine or whiskey tastings at the Villa Eyrie Resort and thrilling driving experiences at the Vancouver Island Motorsport Circuit, this array of carefully curated events is designed to enhance your ownership journey. We take pride in fostering a community that appreciates the finer things in life, and these exclusive social gatherings are just one of the many joys that come with being a valued member of our distinguished group of owners.
*Active clients include those who have both purchased and exclusively serviced their vehicles within our businesses for a minimum of their last 24 consecutive months. †Requires a minimum of 2 weeks prior notice for our businesses to arrange. Must be an active client tor receive all of the above services.